The job of a claims adjuster is a demanding one, but the rewards can be great. Adjusters are responsible for helping people get back to normal after a loss, and they understand that dealing with damage can be stressful. Keeping in touch with your appraiser, asking questions, and keeping detailed records can help you move through the claims process quickly and smoothly. Being patient and kind can go a long way in making the process easier for both you and the adjuster assigned to your claim.
Even the most enthusiastic insurance adjusters are sure to suffer a slowdown at some point in their career. Insurance adjusters are prone to exhaustion due to the stressful nature of their work, which is known as burnout. Burnout is a kind of overexhaustion that drastically reduces productivity, even if you work the same amount of time as usual. The key to reducing or preventing exhaustion is to reduce stressors. Some people say that being a claims adjuster is the hardest job in the insurance industry.
Dealing with people who have suffered losses isn't easy, and it often attracts a lot of anger and animosity from those expecting to receive huge payments. Then there are the large number of cases, the time it sometimes takes to complete an insurance claim, and the general occupational stress. All of this together helps explain why this work is a challenge. Adjusting claims is a difficult job, and you'll be working long hours in an often stressful environment. Claim adjusters help clients deal with the stress and frustration of filing insurance claims and obtaining compensation for property damage and injuries sustained in accidents.
The lives of claims adjusters can be hectic and stressful, as they are often subject to very high workloads, resulting in longer than average daily working hours and a greater likelihood of exhaustion. Not only can this exhaustion affect an adjuster's professional life, but it can also affect their personal life. I spent just under 4 years as a Level 4 adjuster before being promoted to Level 5 adjuster, which is my current position. Public appraisers are not affiliated with a company, but are licensed to work independently on behalf of a policyholder. Experienced claim adjusters are important for your business to run smoothly, as well as to train the next generation of claims adjusters.
For example, if a catastrophic storm occurs and an insurance company needs more adjusters than it has employed, it could hire independent appraisers to cover the need. Creating more meaningful or strategic functions for claims adjusters does not necessarily require increasing administrative staff to support adjusters in such a new role. Claims organizations that want to retain customers for the long term because of strong relationships and optimal service must place greater value on the role of the claims adjuster, as well as prioritize job satisfaction levels of their claims adjusters and avoid claims adjustment exhaustion. Follow these tips to keep stress at bay and prevent exhaustion from taking control of your work life:
- Take regular breaks throughout the day.
- Make sure you get enough sleep.
- Eat healthy meals throughout the day.
- Exercise regularly.
- Find ways to relax outside of work.
- Set realistic goals for yourself.
With hard work and dedication, you can make sure that your career as an insurance adjuster is successful and fulfilling.