However, being a claims adjuster can be a very rewarding role for the right person. According to Payscale, insurance claim adjusters enjoy their work and report high levels of job satisfaction. Do you want to know why the insurance industry offers one of the highest paying jobs without a degree? Claims adjustment is a lucrative money-making industry and gives you the freedom to control your work schedule and income. That's why people love to choose it as a profession.
Being a claims adjuster isn't a terrible job in and of itself, but insurance is like any other profession out there. You're going to start from the bottom level and your workload is going to be very high. You'll have between 200 and 300 covers on your desk during the busiest seasons (winter and summer) and you'll be responsible for each one equally. It's very stressful and they'll yell at you and there will probably be a few times when you want to hang someone up and leave.
While larger insurance companies usually have claims adjusters on staff, insurers or smaller companies often rely on independent adjusters. Claims organizations that want to retain customers for the long term because of strong relationships and optimal service, and not just because of prices, must place greater value on the role of the claims adjuster, as well as prioritize the job satisfaction levels of their claims adjusters and avoid claims adjustment exhaustion. Excellence in fit is both art and science: formulas and rules can guide you through black and white, but when gray areas arise, the adjuster must rely on intuition, awareness and experience; in short, on good judgment. Waste of time and stress are twin enemies of an insurance adjuster, especially of an independent adjuster dealing with catastrophic claims.
You can find out more about what a public adjuster is and the types of training available to become an insurance claims adjuster. If claims adjusters don't have a work-life balance or if they have to deal with administrative work that doesn't make sense, they may not have much time left for the world to adjust a major problem in claims organizations, where those functions must be performed. As such, it can help retain adjusters in the workforce, as well as attract new adjusters to the workforce. Public appraisers are not affiliated with a company, but are licensed to work independently on behalf of a policyholder.
Creating more meaningful or strategic functions for claims adjusters does not necessarily require increasing administrative staff to support adjusters in such a new role. For example, if a catastrophic storm occurs and an insurance company needs more adjusters than it has employed, it could hire independent appraisers to cover the need. Having experienced claim adjusters is important for your business to run smoothly, as well as to train the next generation of claims adjusters.